Mercari item arrived damaged.

I am outside of the 3 day review period. Do I have any recourse? So, I bought a set of 4 mugs and 4 plates. I was charged $35-ish just for shipping…65K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…As the title states, I was shipping a fragile item that arrived broken. The seller has not rated me yet luckily, she very kindly (but sadly) messaged me and told me it arrived broken. ... If you are able to prove that you followed Mercari's packaging guidelines, Mercari will refund the buyer and release your funds to you also. The buyer can ...Quite frankly, an item that reeks doesn't deserve more than 2 stars, but I guess for fast ship I'd give 3 and strongly note in my review that the item reeed of cigs. SInce I don't think wrist slaps work to make people aware of not doing certain things, and that they need their attention re-focussed that this isn't accpeptable esp for a personal ...

Listing an item is always free on Mercari. Fees are charged when an item sells or when a service is used. The following charts explain fees on Mercari. Service Fee We work hard to make our marketplace a vibrant and secure shopping experience, learn more. Starting March 27, 2024, when you make a purchase, a service fee will be charged. The amount of the fee will be displayed as part of the ...One of the Items arrived damaged. Buying Question. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of …So i ordered a pretty expensive item from a seller with 0 ratings which is dumb, it was out for delivery today and got marked delivered in or at mailbox, i checked my porch the mailbox and didnt find anything what should i do i already filed and inquiry on mercari. should i go in the usps and ask?

Product arrived damaged help . Hello, this is my first time receiving a product and package damaged and I was wondering what I should do first. Do I first contact Mercari, the seller, or fedex, the shipping service used? ... I tried clicking on the "issue with item" button on the mercari app but I can't find any option that's about a ...

The way to go would be to wait for the non-functional item to arrive back and then evaluate there. If it's the same controller, you can test whether it works or if there is damage. If it's different, I would message Mercari Twitter support and make a case to them how the item differs from the one you sent.If a product arrives damaged or defective, we offer returns and compensation. Eligible items include unintentionally purchased counterfeit goods, items with a defect or …Yesterday the buyer of a vintage wallet opened a return and Mercari approved it, due to damage. However, the photos showed and I know for a fact, the item was not damaged when I shipped it. So either something happened during shipping or the buyer intentionally damaged it. I am beyond frustrated. At the very least the USPS insurance should pay ...An item I sold to someone got damaged in transit and they requested a return on it. Mercari is claiming that I did not follow their shipping guidelines even though I followed them precisely (certain amount of bubble wrap and everything), as well as the item being over the marked weight on the label (I used the label that was given to me for the specific item since it said they had the weight ...Sold item, sent item, it got damaged in transit upon buyer receiving it. They file claim, they get refunded, I get a VERY specific email stating “your item arrived damaged, but not too damaged for it to be sent back to you.” Listing then is deleted THEN put back up and simply deactivated (yes in this order) by Mercari.

Mercari is an online marketplace that offers a great way to buy and sell items. Whether you are looking for vintage clothing, home decor, or electronics, Mercari has it all. The be...

I'd reach out to the seller first to give them a chance to make things right because it's possible it was a genuine mistake and if they're a good seller they'll help you (if this was me since it was my fault i'd probably just cancel the order, refund you, take the cancel hit, and just let you keep the item so you wouldn't have to go through the hassle of returning it) but if they don't message ...

Mercari may not return damaged items deemed as hazardous during transit. The package must be dropped off and scanned by the correct carrier. Your Mercari account must be in good standing. Ensure you follow Mercari's current standard to ensure your package is eligible for shipping protection. Shipping protection claims may take up to 2 weeks to ...Item arrived in 2 days via Fed Ex and still only got 4 stars for "ship time" ... But on mercari, ppl do expect faster ship times in general than say ebay, or etsy because as you know, sellers don't get paid until after the buyer rates them or 3 days after the package has arrived. Most sellers want to get paid asap(me included) so we ship asap.Location of This Business. Palo Alto, CA 94306-0178. BBB File Opened: 10/3/2014. Years in Business: 10. Business Started: 2/18/2014. Business Started Locally:Speakers. Wireless earbuds. You can even find people selling DVDs and DVD players, VCRs, VHS tapes, and older handheld gaming systems. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. 2.Mercari isn't a full time job for most people, and I don't understand how there are so many buyers utilizing Mercari who expect so much from the individuals that they buy items from. I can't always drop a package off at the post office the instant that a buyer purchases an item. ... r/Mercari • Item arrived broken and this is the ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Members Online • Shermeezy . Item never arrived and auto rating went through EXPERIENCE Edit: I contacted Mercari again since my transaction has been auto rated and my package has still not arrived. They were the ones that told me to ...By opening a dispute, you can communicate directly with your seller to work out a problem transaction. If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute to a claim. We'll review the claim and decide on reimbursement.

Not sure how the box was sealed, but if it wasn't covered all the way around, that dust could actually be from another package. Worked in a backroom before and it wasn't uncommon to find glitter or broken glass in a box 5 down from the original item it came from.UPS clearly damaged my item too and Mercari denied the claim also due to insufficient packaging. My package must of been used as a soccer ball by UPS. There was nothing I could do. I don't sell fragile/expensive items on Mercari anymore. I hope it turns out different for you though! Reply More posts you may like.Apr 7, 2022 ... So I reached out to Mercari, and they told me they couldn't do anything because it shows that the item was delivered to me, and they released ...This happened to be a quite an expensive item around $200 so when Mercari sent me an email saying the item was reported damaged it made me very anxious. Mercari didn't provide any further details and only said the item was damaged in transit and I messaged the buyer out of worry.Item damaged in transit by USPS, arrived to buyer with a note saying USPS damaged it, Mercari claiming i am at fault due to insufficient packaging SELLING I’m looking to go on Twitter to talk to a real repas suggested by many users here; what else should I have to prove my claim other than the buyers pictures, screenshots of our conversation ...

When you were a kid, back-to-school shopping was bittersweet. It signified that summer was almost over. However, it was exciting to think about what the new year could bring. For p...Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised …

My buyer's package was suppose to arrive on the 13th of this month. However the tracking stated "A notice of the attempted delivery has been left. No secure location available.". Their package has been sitting in the post office since then. I assumed they would pick it up, but I just checked the tracking and it added "Reminder to ...77K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…buyer received damaged item. i recently sold a locket on mercari, it was actually my first sale ever lol. i packed the locket with a straw around the chain so that it wouldn’t get tangled, but still had enough room for the chain to be flexible. i then put the necklace inside an envelope, surrounded the envelope with bubble wrap, and then put ...If the seller used a Mercari label, they can be compensated up to $200 for a lost or damaged package. Assuming the seller provided evidence, yes, they should've been paid out. ... but to the best of my knowledge—i bought the item, mercari told me that the seller dropped off the package within the 3 days, the tracking doesn't update, the ...If carrier damaged package beyond hope, you will not be held responsible, However, packing is an art. I shipped 6 long-stemmed real crystal (thin!) glasses during Christmas rush and they arrived perfectly to my customer. Airspace, box w/in a box, proper spacing of objects, etc. all come into play. This is basically, just *science*.Item damaged in transit, help! As the title states, I was shipping a fragile item that arrived broken. The seller has not rated me yet luckily, she very kindly (but sadly) messaged me and told me it arrived broken. ... protection by stating that the item was packaged well and showing all the protection you shipped it with in their damage claim ...Sort by: mchurchw1. • 3 yr. ago. It's on her to contact Mercari. The rating timer begins when the tracking says delivered, and if she does nothing, 3 days later it'll autorate and you'll get your money. 21. NeopolitanApologist. • 3 yr. ago. Also the item was $14.item arrived broken, it was make up and i paid well over 100+ for said item, description said brand new item and the pictures looked fine. When item got here i immediately opened the package because i was so excited and realized one of the components had broken in shipment and a few other items in the box were also broken, i was thinking of ...Often these fake buyers claim that they didn’t receive the item and claim a refund. Other times they lie that the item arrived damaged and ask for a refund. 10. Mercari Favors Customers. When it comes to Mercari’s terms and conditions, there is a bias in favor of the customer.

5,107 total complaints in the last 3 years. 1,711 complaints closed in the last 12 months. View customer complaints of Mercari, Inc, BBB helps resolve disputes with the services or products a ...

Item arrived damaged. You must contact them through their app. There is no option for reporting a damaged item, and contact is only available by answering questions. There is no question about damaged items, you you never get to contact customer service. They apparently do not have an office in the US. I would not recommend buying through Mercari.

Contact Us. Need to cancel a transaction so the buyer can repurchase the item? Have the buyer Like your item or Follow you before canceling. That way, they can easily return to the listing once it’s back on sale.r/Mercari • 3 mo. ago. by Mysterious_Rich6401. HELP! Buyer damaged item and wants refund. I recently sold a bundle of massage cushions to a buyer on Mercari. The buyer claims they received the item damaged and that it was damaged during shipment. The buyer sent a picture of the box and showed a knife mark going through the box and also one of ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Does anyone know what happens when a buyer says the package and item ( Funko Pop) arrived damaged? happened during shipment. Does he get a refund and i get my damaged item back? Do i get some sort of compensation? This is the first time it ...In one case the item did not work as described (Xbox controller with severe stick drift) in another case the seller shipped me a star projector in a plastic envelope with 0 padding. It was completely shattered in arrival. And the third case they sent the item FedEx smart post and it arrived literal months after I filed for a return.Purchase Protection means that you can request a refund if: You didn't receive your order. The product arrived damaged or different than described on the listing (example: the condition isn't accurate). The seller didn't follow their …I ordered 2 items from one seller via bundle to get one item down a few bucks & combine shipping costs. 1 of the items arrived severely broken… Advertisement CoinsMercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.Since Apple is an electronics retailer, lost or damaged packages can potentially mean big money down the drain. Thankfully, Apple has a policy to protect consumers, allowing any items that arrive ...To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ...I have 383 sales and just got my first four-star review. He said I needed to improve item cleanliness, packaging, response time, and ship time. The dude sent me an offer Wednesday morning, I accepted Wednesday morning and sent him a thank-you message, and I dropped the package off Wednesday before noon. I shipped it in an unused priority …When you purchase an item on the Internet, you expect it to arrive as described by the seller, but it doesn’t always happen this way. If you receive an item that is vastly differen...

"Seller IS required to get item to buyer in good condition. The item you purchased had no warranty so buyer is not obligated to repair. Since seller is not obligated to repair and neither is the seller obligated to replace, you need to plan your dispute carefully with the seller.May 19, 2017"Mercari goes off of what the shipping company scans in, and shipping companies are notorious for not scanning packages. Notorious to the point you can have an item delivered and the delivery scan is the only scan through out the entire trip. Also, the seller was responsive to you, that in itself is a good sign. They could have completely ...This happened to be a quite an expensive item around $200 so when Mercari sent me an email saying the item was reported damaged it made me very anxious. Mercari didn't provide any further details and only said the item was damaged in transit and I messaged the buyer out of worry.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Item arrived damaged, didn’t open the box until 5 days after it was delivered. What can I do? GENERAL This was my first purchase at Mercari, I was not aware that you have literally 3 days from when an item is delivered to start a return if ...Instagram:https://instagram. pay my phone bill metropcsucare dental coverage 2023ihop poughkeepsie menuis lambeau field cashless In one case the item did not work as described (Xbox controller with severe stick drift) in another case the seller shipped me a star projector in a plastic envelope with 0 padding. It was completely shattered in arrival. And the third case they sent the item FedEx smart post and it arrived literal months after I filed for a return. wells fargo routing floridaoriellys lake placid fl Another common fraud that sellers really need to be cautious of is return fraud. Dishonest buyers purchase an item on Mercari, use it for a period, and then falsely claim that the item arrived damaged or not as described to initiate a return. They may send back a different or damaged item, leaving the seller with a loss. 4- Phishing Scams: bronson laboratory The price this buyer paid, while 4x the original retail, was still more than fair based on what this item tends to go for among collectors. So, within 5 minutes of FedEx delivering it today, she leaves me my first (out of 100+ seller ratings) poor rating and claims I took forever to ship, that it arrived damaged and broken and poorly packaged.Mercari isn't a full time job for most people, and I don't understand how there are so many buyers utilizing Mercari who expect so much from the individuals that they buy items from. I can't always drop a package off at the post office the instant that a buyer purchases an item. ... r/Mercari • Item arrived broken and this is the ...A bundle on Mercari is made up of multiple items from a single seller that ship together in a single box. Bundles on Mercari have two distinct features: A bundle = multiple items from the same seller. Shoppers: you might negotiate a better price for multiple items. Sellers: you can sell more items, faster . The seller ships all items in the ...